Customer survey and prize draw 2024

customer survey and prize draw banner

It's survey time!

We're looking to grow the business, and we want to better understand what we're doing right and what we could improve. We have lots of great ideas for what to build next but we want to make sure it matches up with what you, dear reader, would like to see.

There are just 5 questions on our survey, most of them being ticky box answers, and an option to sign up to our newsletter for a chance to win a fabulous prize.

We appreciate you taking your time to fill this in, so we're offering everyone who completes the survey a 15% discount code for everything on the website, valid until 31 July 2024.

We also mentioned a fabulous prize - for anyone who fills in the survey and signs up to our email newsletter, we'll enter you into a prize draw to win a £10 gift voucher!

Full terms and conditions are below, but the key points for this sweepstake are:

  • The survey closes at Midnight on Friday 31st May (GMT)
  • No purchase necessary, anyone who fills in the survey will get a discount code, only those who provide an email address with their survey will be entered into the prize draw to win the voucher
  • The winner is picked at random on Monday 3rd June and will be notified via email

The survey has now closed. Thanks everyone for your feedback, we'll be posting the results shortly!

NO PURCHASE IS NECESSARY TO ENTER OR WIN. A PURCHASE DOES NOT INCREASE THE CHANCES OF WINNING.

  1. Eligibility: This Prize Draw is open only to those who fill in our customer feedback survey and subscribe to our email newsletter and who are 18 years or older as of the date of entry. The Prize Drawis only open to legal residents of countries and is void where prohibited by law. Employees of Wargame Model Bases, its affiliates, subsidiaries, advertising and promotion agencies, and suppliers, (collectively the “Employees”), and immediate family members and/or those living in the same household of Employees are not eligible to participate in the Prize Draw. The Prize Draw is subject to all applicable federal, state, and local laws and regulations. Void where prohibited.
  2. Agreement to Rules: By participating, the Contestant (“You”) agrees to be fully unconditionally bound by these Rules, and You represent and warrant that You meet the eligibility requirements. In addition, You agree to accept the decisions of Wargame Model Bases as final and binding as it relates to the content of this Prize Draw .
  3. Campaign Period: Entries will be accepted online starting on 9:00am GMT Saturday 18th May and ending Midnight GMT Friday 31st July.
  4. How to Enter: The Prize Draw must be entered by completing the customer survey and subscribing to the newsletter. The entry must fulfill all Prize Draw requirements, as specified, to be eligible to win a prize. Entries that are incomplete or do not adhere to the rules or specifications may be disqualified at the sole discretion of Wargame Model Bases. You must provide the information requested. You may not enter more times than indicated by using multiple email addresses, identities, or devices in an attempt to circumvent the rules. If You use fraudulent methods or otherwise attempt to circumvent the rules, your submission may be removed from eligibility at the sole discretion of Wargame Model Bases.
  5. Prizes: The Winner(s) of the Prize Draw (the "Winner") will receive a £10 voucher code for use on the Wargame Model Bases online store. Actual/appraised value may differ at time of prize award. The specifics of the prize shall be solely determined by Wargame Model Bases. No cash or other prize substitution shall be permitted except at Wargame Model Bases discretion. The prize is nontransferable. Any and all prize-related expenses, including without limitation any and all federal, state, and/or local taxes, shall be the sole responsibility of Winner. No substitution of prize or transfer/assignment of prize to others or request for the cash equivalent by Winner is permitted. Acceptance of prize constitutes permission for Wargame Model Bases to use Winner's name, likeness, and entry for purposes of advertising and trade without further compensation unless prohibited by law.
  6. Odds: The odds of winning depend on the number of eligible entries received.
  7. Winner Selection and Notification: Winner will be selected by a random drawing under the supervision of Wargame Model Bases. Winner will be notified by email within five (5) days following selection of Winner. Wargame Model Bases shall have no liability for Winner's failure to receive notices due to spam, junk email, or other security settings or for Winner’s provision of incorrect or otherwise non-functioning contact information. If Winner cannot be contacted, is ineligible, fails to claim the prize within 5 from the time award notification was sent, or fails to timely return a completed and executed declaration and release as required, the prize may be forfeited and an alternate Winner selected. Receipt by Winner of the prize offered in this Prize Draw is conditioned upon compliance with any and all federal, state, and local laws and regulations. ANY VIOLATION OF THESE OFFICIAL RULES BY WINNER (AT WARGAME MODEL BASES' SOLE DISCRETION) WILL RESULT IN WINNER'S DISQUALIFICATION AS WINNER OF THE PRIZE DRAW, AND ALL PRIVILEGES AS WINNER WILL BE IMMEDIATELY TERMINATED.
  8. Rights Granted by You: By entering this Prize Draw, You understand and agree that Wargame Model Bases, anyone acting on behalf of Wargame Model Bases, and Wargame Model Bases’ licensees, successors, and assigns, shall have the right, where permitted by law, to print, publish, broadcast, distribute, and use in any media now known or hereafter developed, in perpetuity and throughout the World, without limitation, your entry, name, portrait, picture, voice, likeness, image, statements about the Campaign, and biographical information for news, publicity, information, trade, advertising, public relations, and promotional purposes. without any further compensation, notice, review, or consent. 
  9. Terms and Conditions: Wargame Model Bases reserves the right, in its sole discretion, to cancel, terminate, modify or suspend the Prize Draw should virus, bug, non-authorized human intervention, fraud, or other cause beyond Wargame Model Bases’ control corrupt or affect the administration, security, fairness, or proper conduct of the Prize Draw . In such case,Wargame Model Bases may select the Winner from all eligible entries received prior to and/or after (if appropriate) the action taken by Wargame Model Bases. Wargame Model Bases reserves the right, in its sole discretion, to disqualify any individual who tampers or attempts to tamper with the entry process or the operation of the Campaign or website or violates these Terms and Conditions. Wargame Model Bases has the right, in its sole discretion, to maintain the integrity of the Prize Draw , to void votes for any reason, including, but not limited to: multiple entries from the same user from different IP addresses; multiple entries from the same computer in excess of that allowed by Prize Draw rules; or the use of bots, macros, scripts, or other technical means for entering. Any attempt by an entrant to deliberately damage any website or undermine the legitimate operation of the Prize Draw may be a violation of criminal and civil laws. Should such an attempt be made, Wargame Model Bases reserves the right to seek damages to the fullest extent permitted by law.
  10. Limitation of Liability: By entering, You agree to release and hold harmless [your company name] and its subsidiaries, affiliates, advertising and promotion agencies, partners, representatives, agents, successors, assigns, employees, officers, and directors from any liability, illness, injury, death, loss, litigation, claim, or damage that may occur, directly or indirectly, whether caused by negligence or not, from: (i) such entrant's participation in the Campaign and/or his/her acceptance, possession, use, or misuse of any prize or any portion thereof; (ii) technical failures of any kind, including but not limited to the malfunction of any computer, cable, network, hardware, or software, or other mechanical equipment; (iii) the unavailability or inaccessibility of any transmissions, telephone, or Internet service; (iv) unauthorized human intervention in any part of the entry process or the Promotion; (v) electronic or human error in the administration of the Promotion or the processing of entries.
  11. Disputes: THIS PRIZE DRAW IS GOVERNED BY THE LAWS OF ENGLAND AND THE UNITED KINGDOM, WITHOUT RESPECT TO CONFLICT OF LAW DOCTRINES. As a condition of participating in this Prize Draw , the participant agrees that any and all disputes that cannot be resolved between the parties, and causes of action arising out of or connected with this Prize Draw , shall be resolved individually, without resort to any form of class action, exclusively before a court located in England having jurisdiction. Further, in any such dispute, under no circumstances shall participant be permitted to obtain awards for, and hereby waives all rights to, punitive, incidental, or consequential damages, including reasonable attorney’s fees, other than participant's actual out-of-pocket expenses (ie costs associated with entering this Prize Draw). Participant further waives all rights to have damages multiplied or increased.
  12. Privacy Policy: Information submitted with an entry is subject to the Privacy Policy stated on the Wargame Model Bases website. To read the Privacy Policy, click here.
  13. Winners List: To obtain a copy of the Winner's name or a copy of these Official Rules, mail your request along with a stamped, self-addressed envelope to: Wargame Model Bases, 7 Lagonda Court, Billingham, UK, TS23 4JF. Requests must be received no later than 31st July 2024.
  14. Sponsor: The Sponsor of the Prize Draw is Wargame Model Bases, 7 Lagonda Court, Billingham, UK, TS23 4JF.
  15. Mailchimp: The Prize Draw hosted by Wargame Model Bases is in no way sponsored, endorsed, administered by, or associated with Mailchimp.
  16. By reading these terms and conditions and entering the competition, You, the Contestant, have affirmatively reviewed, accepted, and agreed to all of the Official Rules.

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